Buyer Receipt Notice

Last updated: October 27, 2026

This notice explains SaleProof’s limited role when you receive or use a seller-issued receipt through SaleProof.

The seller issued the record

The seller named on your receipt—not SaleProof—issued the transaction record and is responsible for the item, seller-provided details, and any warranty, refund, return, repair, or other commitment. SaleProof provides recordkeeping and communication software only.

What SaleProof does not do

SaleProof does not inspect the item, verify payment, delivery, title, ownership, condition, authenticity, or seller statements. It does not hold money, insure the transaction, guarantee seller performance, or decide seller-buyer disputes.

Your private link and email codes

Keep the private receipt link and any email code confidential. Anyone with the link can view that receipt, but protected actions—such as confirming the receipt, accepting or declining a request, or retracting a problem report—require a one-time code sent to the buyer email. Completing a code action records that a person with access to that email completed that action; it does not mean SaleProof verified identity or payment.

Reports and replies

A problem report or reply is shared with the other party and preserved in the transaction history. SaleProof does not investigate, validate, or decide the issue. Do not include unnecessary sensitive information or material you do not have the right to share.

Privacy and seller contact

Use the seller contact shown on your receipt for questions about the item or seller commitment. For information about how SaleProof handles information, see the Privacy Policy.