Seller Terms of Use
Last updated: October 27, 2026
These Seller Terms of Use are an agreement between you, the seller using SaleProof, and the operator of the SaleProof service (“SaleProof,” “we,” or “us”). By creating a seller account, checking the acceptance box, or using the seller workspace, you agree to these Terms for yourself and, if applicable, the business you represent.
What SaleProof is
SaleProof is software for creating, storing, sharing, and preserving seller-provided transaction records, limited-warranty terms, buyer confirmations, requests, and related messages. SaleProof provides recordkeeping and communication tools only. It is not a marketplace, payment processor, escrow service, insurer, inspection service, appraisal service, delivery service, legal service, or dispute-resolution service.
You are the seller and warrantor
For every record you create, you—not SaleProof—are the seller and the sole issuer of the item description, transaction terms, limited warranty, refund, return, repair, or other commitment shown on that record. SaleProof is not the seller, warrantor, guarantor, insurer, or agent for either party.
You represent that you are authorized to sell the item and act for the business shown on the record; that the information, photos, messages, and terms you provide are accurate and lawful; and that you will honor the commitments you make. You must not create false, misleading, unauthorized, or unlawful records or promises.
Your warranty and transaction responsibilities
You are responsible for deciding whether to offer a warranty and for making your terms available when required. If you issue a written warranty, you are responsible for its content, title, disclosures, timing, and legal sufficiency. A SaleProof label, suggested field, or template does not make your terms compliant or enforceable.
Before issuing a limited warranty, make sure the seller-provided terms clearly state who is covered, what is covered and excluded, what you will do if a covered problem occurs, how the buyer can request service, the start and duration of coverage, and your warranty-service contact. SaleProof does not provide legal, tax, insurance, or regulatory advice.
Buyer information, links, and confirmations
You are responsible for having a lawful basis to provide buyer information to SaleProof and for giving any required notices or obtaining any required consent. Use buyer information only for the applicable sale and related communication.
A buyer’s completed email-code action records that a person with access to the supplied email completed that stated action. It does not mean SaleProof verified identity, ownership, payment, delivery, item condition, or the truth of either party’s statements. You must keep buyer links and information confidential and may not use a buyer link or code to impersonate the buyer.
Seller content and limited license
You keep ownership of the content you provide, but grant SaleProof a limited, non-exclusive, worldwide, royalty-free right to host, copy, format, transmit, secure, and preserve that content solely to operate, maintain, support, and protect the service and comply with law. You represent that you have the rights and permissions needed to provide the content and that it does not violate another person’s privacy, publicity, intellectual-property, or other rights.
MVP scope and prohibited uses
This MVP is intended for U.S. sellers and U.S.-dollar transactions. Do not use SaleProof for motor-vehicle sales, real-estate transactions, firearms, alcohol, tobacco, financial or insurance products, healthcare services, or another transaction requiring specialized legal forms or disclosures unless SaleProof expressly states in writing that it supports that category. You must be at least 18 and may not use the service for illegal, fraudulent, abusive, harassing, or deceptive activity.
Records and service availability
SaleProof aims to preserve records accurately, but you should keep your own copies of important records and evidence. The service, templates, labels, private links, and electronic communications are tools; they are not a promise that a record will be legally sufficient, enforceable, uninterrupted, or suitable for your situation. The service may change, be suspended, or be unavailable from time to time.
Electronic records and notices
You agree that SaleProof may provide notices, agreements, disclosures, and transaction-related communications electronically through the service or the email address associated with your account. You are responsible for keeping that email address current and for retaining copies of records that matter to you. Buyer code actions and seller-created records are electronic records of the actions described in them; they are not a SaleProof verification of the underlying transaction.
Paid plans
If SaleProof offers a paid plan, the price, billing interval, renewal terms, cancellation method, and refund policy will be shown before payment. You authorize only the charges you affirmatively accept at checkout. Any recurring billing experience will provide a reasonably simple way to cancel future charges.
Suspension and termination
We may suspend or end access to the service when reasonably necessary to protect users, records, security, or the service; to investigate suspected misuse; or when you materially breach these Terms. Termination or suspension does not erase obligations arising from seller-created records or promises. Where practicable, you should export or retain your own copies before ending use of the service.
Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless SaleProof and its owners, personnel, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal fees arising from your item, transaction, seller-provided content, buyer data, warranty or other promise, communications, breach of these Terms, or violation of law. This does not apply to the extent a claim is caused by SaleProof’s gross negligence, willful misconduct, or liability that cannot legally be excluded.
Disclaimers and limitation of liability
To the maximum extent permitted by law, SaleProof is provided “as is” and “as available,” without warranties of uninterrupted availability, merchantability, fitness for a particular purpose, or noninfringement. SaleProof is not liable for the item itself, a seller-buyer dispute, seller performance, buyer conduct, a missed warranty, lost profits, lost data, loss of goodwill, or indirect, incidental, special, punitive, or consequential damages.
To the maximum extent permitted by law, SaleProof’s total liability arising from or relating to the service will not exceed the greater of (a) the fees you paid to SaleProof for the service in the 12 months before the event giving rise to the claim or (b) $100. Some laws do not allow certain limitations, so these limits apply only to the extent allowed by law. Nothing in these Terms limits liability that cannot legally be limited.
Changes, third parties, and contact
We may update these Terms as the service develops. If a change is material, we may require sellers to accept the updated version before continuing to use the seller workspace. Changes to these Terms do not alter seller terms already preserved in an issued record. These Terms do not create rights for a buyer or any other third party. Questions can be sent through the SaleProof support channel.