Privacy Policy

Last updated: October 27, 2026

This policy explains how SaleProof handles information about sellers using the workspace and buyers receiving a seller-issued receipt.

Information we collect

Seller information. We collect seller account and business details, login and security information, support requests, and the records a seller creates.

Buyer information. For a seller’s particular transaction, we collect the buyer name, email address, optional phone number, sale details, seller-provided warranty terms, messages, uploaded condition evidence, and records of confirmations, requests, and other activity.

Technical information. We collect the information reasonably needed to secure and operate the service, such as log, device, and security-event information.

How information is used

We use information to create and preserve records, deliver private receipt links and transaction emails, send one-time security codes, prevent misuse, provide support, maintain reliability, and meet legal obligations. Buyer email addresses are used for the applicable seller-buyer record and transactional workflow, not for SaleProof marketing unrelated to that transaction.

Seller-provided buyer information

Sellers enter buyer information for their own sales. Each seller is responsible for having a lawful basis to provide that information, for giving any required notices or obtaining required consent, and for using it lawfully. SaleProof uses buyer information to operate the applicable seller-buyer record and communication workflow; it does not independently verify the underlying sale or seller statements.

How information is shared

Information is shared with the seller and buyer involved in the relevant transaction, with service providers that host the application, store data, deliver transactional email, or secure the service, and when required by law or necessary to protect rights and safety. Buyer email addresses are masked on receipt pages shared by link. We do not sell or rent personal information, and we do not use buyer information for cross-context behavioral advertising.

Retention and security

We retain records for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, enforce agreements, and protect the integrity of the record, unless a longer period is required by law. We use safeguards designed to protect the security, confidentiality, and integrity of information, but no internet service can guarantee absolute security.

Your choices and requests

Sellers can update their own account and business information in SaleProof. Buyers can contact the seller through the seller contact shown on the receipt. For questions or requests relating to SaleProof-held information, use the SaleProof support channel. We may need to verify a request, and we may retain information where necessary for legal, security, record-integrity, or dispute-related reasons.

U.S. MVP, children, and changes

SaleProof’s current MVP is intended for U.S. sellers and U.S.-dollar transactions. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We may update this policy as the service develops and will post the revised version here with a new “Last updated” date.